Terms & Conditions
We offer a bespoke (made to order) service, once we have started the making/ordering process, goods cannot be cancelled. All goods supplied by Corset Art remain the property of Corset Art until payment is received in full. Corsets should be ordered 2 to 4 inches smaller than your natural waist. Please see sizing page prior to ordering, as size chosen is the responsibility of the client.
RETURNS POLICY
All claims should be made in writing within 5 days from postage date. After
the expiry of this period the customer shall be deemed to have accepted
the goods as being in conformity with the contract and the company,
herein known as Corset Art, or any of its subsidiaries, shall
cease to be under any liability.Items should be returned in perfect
condition in the original packaging, For hygiene reasons we cannot
accept returns of lingerie basques and lingerie corsets. All other
outwear corsets must therefore first be tried on over a T-shirt.If any
of our outerwear corsets do not meet your satisfaction we would be
happy to exchange them with a 30% re-stocking fee. We cannot refund or
exchange items that just don't fit, due to incorrect size chosen.Please
note that we are unable to accept responsibility for any items being
returned to us that are lost or damaged in transit. We suggest that you
use a signed for delivery service.
COSTS and payments Our checkout provides 2 secure
methods of payment using debit or credit cards. Nochex.com is a secure
service for UK clients International clients can only pay via paypal at
our checkout.
UK Clients wishing to pay via cheque or postal order
should email or phone for details.
The price is subject to revision in
the event of any increase in the cost incurred by the
seller between the date of confirmation of the order and the date of
delivery to the buyer. Not withstanding delivery, no title of the goods
shall pass to the buyer until the seller is paid in full. For this
purpose payment by cheque shall not be deemed as payment until the
cheque has cleared, NO MATTER HOW URGENT THE ORDER.
If the date
required is less than 4 weeks of order date please inform us by phone
or email prior to ordering so our design team will be aware of the
urgency. We reserve the right to use a reasonable substitute for
fabric/trim if the original is not available.The company does not hold
itself responsible for the delay in delivery of any contract, or order due
to causes beyond its control; e.g. war, fire, lockouts, strikes, loss
or delay by sea or air, shortage or unavailability of new materials
from normal sources of supply. No liability is accepted by the company
for the consequential loss of any kind, however caused. All contracts
are governed by English law.The buyer shall be deemed to have accepted
our terms and conditions when an order is placed.Please ask all
additional information prior to ordering.